Privacy Policy

Refocus HQ is a web design and digital services provider based in Belize. We build professional one-page websites for local service providers and small businesses. This Privacy Policy explains how we handle information you share with us when you use our website or contact us about our services.

We collect information you provide to us directly, including:

• Your full name and business name
• Your WhatsApp number and email address
• Details about your business, services, and project needs
• Budget and timeline preferences

We also collect standard technical data automatically when you visit our site (such as your browser type, device type, and referring page) through standard web analytics tools.

We use the information you provide to:

• Respond to your inquiry and discuss your project
• Deliver the website design service you requested
• Send relevant updates about your project
• Improve our website and service quality

We do not use your information for automated marketing campaigns, and we do not sell or rent your data to third parties.

Information submitted through our contact form is delivered directly to our team via email. We do not maintain a public-facing database of client submissions. Any project-related files and communications are stored securely and accessible only to the Refocus HQ team.

We retain your information only for as long as necessary to deliver your project and for a reasonable period afterward to support any follow-up or legal obligations.

We do not sell, trade, or otherwise share your personal information with outside parties except where required to deliver your project (for example, registering a domain on your behalf or setting up hosting). In such cases, only the minimum necessary information is shared.

We may disclose your information if required by law or to protect our rights.

Our website may use essential cookies to ensure basic functionality. We do not use tracking or advertising cookies. By using our site, you consent to the use of essential cookies only.

You have the right to:

• Request a copy of the information we hold about you
• Ask us to correct inaccurate information
• Request deletion of your personal data

To exercise any of these rights, please reach out to us directly. You can find our contact details in the footer of this page.

Our website may contain links to external platforms such as WhatsApp, Facebook, and Instagram. These platforms have their own privacy policies, and we are not responsible for their practices. We encourage you to review their policies before sharing personal information with them.

We may update this Privacy Policy from time to time. Changes will be reflected by updating the date at the top of this page. Continued use of our website after any changes constitutes your acceptance of the revised policy.

If you have any questions about this Privacy Policy or how we handle your data, please contact us on WhatsApp or email us. We aim to respond within one business day.